Items not covered - This cover does not cover damages to tyres, Radio/CD player, windows, windscreen, upholstery, accessories, paintwork scratches or misuse and acts of vandalism. Damages caused by the use of adhesives, excessive weight, or driving on restricted/improper roads are also not covered.
Use of the cover purchased - In case of an accident involving the hire vehicle, you must immediately contact the car hire company´s Customer Service in order to obtain further instructions as to how to proceed. A copy of the Police Report regarding the accident must be provided.
Additional services and equipment available
Infant Car Seat
Seats recommended for infants under the age of one and weighing less than 9kg (20lb). Infant car seats must be installed facing backwards. These seats were designed to ensure proper support to the child’s neck, back and spine.
Child Safety Seat
Reversible seat mounted on the car’s back seat. Recommended for children between the ages of 1 and 5, up to 3 feet tall (1 metre) and weighing between 20lbs and 42 lbs (9 kg and 19 kg). Larger children must use booster seats which place them at the correct height to ensure proper seat belt use. Subject to height/weight limitations.
Additional Driver
Additional drivers are subject to the same terms and conditions applicable to the renter and must be physically present during the hire agreement´s signing.
Car Hire Requirements in Brazil
Minimum Age
In Brazil, the minimum age required to hire a vehicle is 21.
Driving Licence
Each driver must present a full, valid and original national driving licence held for a minimum of 2 years. If your licence is not in a language used in your destination country, an International Driving Permit to accompany your national driving licence is highly recommended.
Photo ID and Passport
Each driver must present a valid and original photo ID or passport.
Credit Card
You must present a valid and personal credit card issued by a banking institution and with enough funds to be held as a security deposit. Third-party credit cards or cards not associated with banking institutions will not be accepted. The car hire company is solely responsible for approving the provided credit card. Online prepayment does not exempt the renter from providing a valid international credit card during vehicle pick-up. The hire company will place a hold on the amount of the security deposit and, when applicable, any additional local fees not covered in the prepaid voucher on the card provided at the hire location.
Booking Voucher
The renter must present a printout of the Booking Confirmation Voucher at the hire location. This document officially confirms all agreed upon services, payment conditions, rates, discounts, as well as vehicle availability within the selected group.
Important Information
Car hire companies reserve the right to refuse service to underage or unlicensed drivers, those with poor credit history or individuals otherwise considered liabilities by the hire company.
Customer Reviews
VEHICLE GROUP RATING
Comfortable interior and accessories
70%
Mandatory safety items
70%
Hygiene, cleanliness and maintenance
70%
Luggage/cargo capacity
70%
Cost-Benefit Ratio
70%
HIRE LOCATION RATING
Hire Locations
70%
Customer service
70%
Service downtime
70%
CAR HIRE COMPANY RATING
Approval Rate:
70%
Important Information
Only Rentcars customers who used car hire services from Pole Rent a Car are authorised to review this car hire company. Based on the criteria established by the Rentcars Review Index. These reviews and ratings represent the subjective opinions of our customers and do not represent Rentcars's opinion. Rentcars and all parties involved in providing review contents may not be held liable for any damages arising from the use of such reviews.